Data Protection & Privacy

HY Baji Privacy Policy — How We Protect Your Data

At hy baji, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last Updated: January 2025

Our Privacy Commitments to You

Six principles that guide how hy baji handles every piece of data you share with us.

Your Data Is Encrypted

All data transmitted between your device and the hy baji platform is protected using industry-standard TLS encryption. Sensitive information — including payment details and identity documents — is stored using AES-256 encryption at rest. We treat your data with the same level of security we apply to financial transactions.

We Never Sell Your Data

hy baji does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate your account, process transactions, verify your identity, and improve the platform. Any third party that receives your data does so only to provide services directly related to your hy baji account.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data at any time. hy baji provides straightforward processes for exercising these rights — simply contact our support team and we will respond within the timeframes required by applicable data protection law.

We Collect Only What We Need

hy baji follows a data minimisation principle — we only collect the personal information that is genuinely necessary to provide our services, comply with legal obligations, and keep your account secure. We do not collect data speculatively or for purposes that are not directly related to your use of the platform.

Data Is Retained Responsibly

We keep your personal data only for as long as it is needed for the purpose it was collected, or as required by law. Account data is typically retained for a period of five years after account closure to meet regulatory and anti-money laundering obligations. After this period, data is securely deleted or anonymised.

We Notify You of Breaches

In the unlikely event of a data breach that affects your personal information, hy baji will notify you promptly and take immediate steps to contain the breach and protect affected accounts. We maintain an incident response plan and conduct regular security audits to minimise the risk of unauthorised access to player data.

Your privacy matters. This Privacy Policy explains how HY Baji collects, uses, stores, and protects your personal data. By using the hy b aji platform, you agree to the practices described in this policy. If you have any questions, our support team is available 24/7.

01 Who We Are

HY Baji ("we", "us", "our", "the Platform") operates the online gaming and sports betting platform available at hy-baji.vip. We are the data controller responsible for the personal information you provide when using our services. This means we determine the purposes and means by which your personal data is processed.

If you have any questions about how hy baji handles your data, or if you wish to exercise any of your data rights, you can contact our dedicated privacy team at [email protected]. We aim to respond to all privacy-related enquiries within 72 hours.


02 Data We Collect

hy baji collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party sources such as identity verification providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, gender, nationality Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad number, transaction history, deposit and withdrawal records Cashier, payment processor
Verification Data Government-issued ID, proof of address, selfie KYC process
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, bets placed, session duration Automatically via platform analytics
Communications Data Live chat transcripts, support emails, feedback Customer support interactions

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided explicit consent.


03 How We Use Your Data

hy baji uses your personal data for the following purposes:

  • To create and manage your player account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and respond to your enquiries.
  • To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
  • To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • To personalise your experience on the platform, including game recommendations and promotional offers relevant to your activity.
  • To send you important account notifications, security alerts, and service updates.
  • To monitor and improve the performance, security, and functionality of the hy baji platform.
  • To conduct responsible gaming assessments and apply player protection measures where necessary.
  • To send you marketing communications about hy baji promotions and offers, where you have opted in to receive them.

Marketing opt-out: If you no longer wish to receive promotional emails or SMS messages from hy baji, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team. Opting out of marketing does not affect essential account communications.


04 Legal Basis for Processing

hy baji processes your personal data on the following legal grounds:

  • Contract performance: Processing necessary to provide the services you have signed up for, including account management, transaction processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and tax reporting obligations.
  • Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications and certain cookies, where you have given explicit consent. You may withdraw consent at any time.

Where we rely on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific processing activity, please contact our support team.


05 Sharing Your Data

hy baji does not sell your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this policy:

  • Payment processors: bKash, Nagad, Rocket, and bank partners who process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
  • Identity verification providers: Third-party KYC services that help us verify your identity and comply with AML regulations.
  • Technology providers: Cloud hosting, analytics, and security service providers who process data on our behalf under strict data processing agreements.
  • Regulatory authorities: Government bodies, law enforcement agencies, and financial regulators where we are legally required to disclose information.
  • Fraud prevention agencies: Organisations that help us detect and prevent fraudulent activity on the platform.

Important: All third parties who receive your data are required to handle it in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific service they provide to hy baji.

hy baji does not transfer your personal data to countries outside your region unless adequate data protection safeguards are in place, such as standard contractual clauses approved by the relevant data protection authority.


06 Cookies and Tracking Technologies

hy baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant content. When you first visit the platform, you will be asked to consent to non-essential cookies.

  • Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for account login, session management, and security.
  • Analytics cookies: Help us understand how players use the platform so we can improve the experience. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you don't have to set them every time you visit.
  • Marketing cookies: Used to deliver relevant promotional content based on your activity on the platform. These are only set with your consent.

You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the hy baji platform. For a full list of cookies we use and their purposes, contact our support team.


07 Data Retention

hy baji retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The following retention periods apply:

  • Account and identity data is retained for a minimum of five years after account closure to meet AML and regulatory requirements.
  • Transaction records are retained for seven years in line with financial record-keeping obligations.
  • Customer support communications are retained for three years after the last interaction.
  • Marketing consent records are retained for the duration of your account and for two years after you withdraw consent.
  • Technical and usage data collected via cookies is retained for up to 13 months from the date of collection.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your account before the end of a retention period, we will delete all data that we are not legally required to retain and restrict access to the remainder.


08 Your Data Rights

As a hy baji player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected].

Right of Access

You can request a copy of all personal data we hold about you. We will provide this within 30 days of your request, free of charge.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. You can update most account details directly in your account settings.

Right to Erasure

You can request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. Note that some data must be retained for legal compliance.

Right to Restrict Processing

You can ask us to restrict the processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format so that you can transfer it to another service provider.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.


09 Data Security

hy baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data in transit between your device and our servers.
  • AES-256 encryption for sensitive data stored in our databases.
  • Multi-factor authentication options for player accounts.
  • Regular penetration testing and security audits conducted by independent third parties.
  • Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
  • Continuous monitoring of our systems for suspicious activity and potential security incidents.
  • Staff training on data protection and information security best practices.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, enable two-factor authentication if available, and never share your login credentials with anyone.


10 Children's Privacy

hy baji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request identity documents to confirm a player's age at any time.

If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe that a minor has registered on hy baji, please contact our support team immediately at [email protected].

Parental guidance: If you share a device with children, please ensure that your hy baji account is protected with a strong password and that you log out after each session. Consider using parental control software to restrict access to gambling websites on shared devices.


11 Changes to This Privacy Policy

hy baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The most current version of this policy will always be available on this page. The "Last Updated" date at the top of the page indicates when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how hy baji protects your data.

Your continued use of the hy baji platform after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with any changes, please stop using the platform and contact support to close your account.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way hy baji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly on the hy baji platform, 24/7.
  • FAQ: Visit our FAQ page for answers to common questions about your account and data.

For questions about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page. For platform rules and account policies, see our Terms and Conditions.

Your Privacy Is Protected

Play with Confidence on HY Baji

Now that you know how hy baji protects your data, you can play with complete peace of mind. Create your free account today and enjoy sports betting, live casino, and more — with your privacy fully secured.